Sunday, November 1, 2009

Why I hate Randall's Grocery Store




So, before I joined the "I hate the Randall's Club Card" group on Facebook the other day, I had already taken notes and photos that describe precisely why I hate Randall's. So here it is:


I am wondering why Randall's Grocery Store is engaging in fraudulent advertising? They are the type of store that has a "club card" and if you use it, you pay one advertised price, if you don't use it, you pay a different advertised price. Well, I found a book in a bin full of clearance items that were 50% off, according to the sign. When the cashier rung it up, it came out to the full price. I told him I found it in the clearance bin and it was 50% off. He told me that the 50% off only applied to "club members". I went back and looked at all of the markings on the bin, as well as the book, and no where did it specify "club members only". People that have been to Randall's know that there are always 2 prices listed for all of the items: the "club" price and the "regular" price. I went online and nowhere online did it state that only "club members" were entitled to clearance priced items. There’s not even a “color-coding” system or anything listed anywhere that describes that “x” color code means this price and “y” color code means this price. I think that Randall’s is full of sh*$! While standing there at the checkout, the lady in front of me who had not completely walked off yet, turned around and said that I could use her card if there was a problem. She was very sweet but I told her “no, thank you”, I will not use the card, thus allowing “The Man” to keep tabs on anyone. I deliberately don’t have a “member card” b/c I find it unseemly to discriminate like that for no good reason. This isn’t a program that you pay to get into and that offers something special for being a member. They just make non-members pay outlandish prices and play “Big Brother”, spying on all the “members”. I have gone to that store when I needed something quick because it’s the closest to my work, but never again. I will most certainly drive out of my way from here on out. That is a promise!
I consider what they did to be outright fraud. They advertised a specific price - no strings attached - and then did not follow through on the sale. In fact, I’m wondering if it was illegal? I am attaching a couple of photos so that people can see that they did not identify the bin items as “club member only” ANYWHERE.
I hate Randall’s Grocery Store and I will never again give them any of my business.


Anybody who would like to explain to me how Randall's is not engaging in fraud and is actually a great company, please, by all means, enlighten me.